Both a nature lover and a people person, Lisa is equally happy hiking up a mountain, as she is developing relationships with her clients— many of whom she’s known since starting at ROP in 1987. As one of ROP’s first employees and Robert Sr’s “original angels,” Lisa’s gentle caring presence was highly influential in shaping the welcoming culture of the company. Now, with 42 years of hairstyling experience (even more if you count all the haircuts she gave her childhood dolls), Lisa specializes in haircutting and loves the creative challenge of crafting styles suited to each individual’s hair and face. Yet her favorite part of the job is the trust she shares with her clients: “They count on me to help them feel beautiful, and that’s so special to me.” Over the years, Lisa has learned that patience truly is a virtue, and her spritz of advice is to always put yourself in someone else’s shoes before you pass judgment on them.